Privacy Policy

Overview

RJM Windows & Doors LLC is a licensed window and door installation company serving Tampa Bay, Florida. Our website is primarily an informational and contact tool — we use it to share information about our services and to let prospective customers request a free estimate. We collect only the information we need to respond to your inquiry and serve you well. We do not sell your personal information.

Information We Collect

Information you provide to us

When you complete our contact form or otherwise reach out to us, we may collect the information you choose to share, including:

• Your name
• Your phone number
• Your email address
• The type of service you are interested in
• Any details you include in your message about your project or property

Information collected automatically

Like most websites, our hosting provider may automatically record basic technical information when you visit, such as your approximate location, browser type, device type, and the pages you view. This information is used to keep the site secure and running properly and is not used to personally identify you.

How We Use Your Information

We use the information you provide to:

• Respond to your inquiries and answer your questions
• Prepare and provide free estimates and quotes
• Schedule consultations, site visits, and installations
• Communicate with you about your project and our services
• Maintain our business records and comply with legal obligations
• Improve our website and the services we offer

We only use your information for the purpose for which you provided it. We will not send you marketing messages unless you have asked us to.

How We Share Information

We do not sell, rent, or trade your personal information. We share information only in the limited circumstances described here:

• Service providers. Our website uses a third-party form service to securely deliver your contact form submissions to us by email, and we use standard email and hosting providers to operate our business. These providers process your information only to provide their service to us.
• Subcontractors and partners. Where a project requires it, we may share relevant details with trusted partners involved in completing your work. They are expected to keep your information confidential.
• Legal requirements. We may disclose information when required by law, regulation, legal process, or to protect the rights, property, or safety of RJM, our customers, or others.

Cookies & Analytics

Our website aims to keep tracking to a minimum. We use the cookies and technologies that are necessary for the site to function and load correctly, including web fonts served by a third-party font provider, which may receive your IP address as part of delivering those fonts. If we add website analytics in the future to understand how visitors use the site, we will update this policy accordingly. You can control or disable cookies through your browser settings at any time.

Data Retention

We keep the information you submit for as long as needed to respond to your inquiry, provide our services, and meet our legal, accounting, and record-keeping obligations. When information is no longer needed, we take reasonable steps to delete or securely dispose of it.

Data Security

We take reasonable administrative and technical measures to protect the information you share with us against loss, misuse, and unauthorized access. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security. Please avoid sending sensitive information (such as financial account or government ID numbers) through our website contact form.

Your Privacy Rights

You may contact us at any time to:

• Ask what personal information we hold about you
• Request that we correct inaccurate information
• Request that we delete information we no longer need to keep
• Ask us to stop contacting you

To make a request, reach out using the contact details below. We will respond within a reasonable time and in accordance with applicable law.

Children's Privacy

Our website and services are intended for adults and are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

Third-Party Links

Our website may contain links to third-party sites, such as our social media profiles. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any site you visit.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: